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Cashless surgery · Varanasi

Cashless eye surgery in Varanasi

Cashless surgery means you don't pay upfront — the hospital bills your insurer directly, with a small (usually zero) co-pay from you at discharge. Shantanu Netralaya is on the panel of every major Indian and international health insurer, which means fewer patients get stuck in refund-loop hell.

Why patients choose us for this care

20+ empanelled insurers

Star Health, HDFC ERGO, ICICI Lombard, Bajaj Allianz, Care, New India Assurance, National Insurance, Oriental, United India, Aditya Birla, Niva Bupa, Manipal Cigna, Reliance, Future Generali, Iffco Tokio, TPAs (MedGate, Vidal, Paramount, Medi Assist).

In-house pre-authorisation desk

We do all the paperwork. Pre-auth requests go out within 2 hours of admission; approvals typically return same-day.

Room-rent adjustment done upfront

If your policy has a room-rent cap, we tell you the exact top-up before you consent to admission — no surprises at discharge.

Premium IOL top-ups paid separately

Standard IOL covered by insurance; the premium IOL upgrade is paid separately. This is the industry norm; we make it transparent.

Post-approval documentation support

Discharge summary + investigation reports + implant sticker — everything you need for future claims filed within 24 hours.

Services & pages related to this specialty

Credentials — Dr. Shantanu Kumar Gupta

20+ insurance panels
Star, HDFC ERGO, ICICI, Bajaj, Care, New India, National + more
PM-JAY empanelled
Ayushman Bharat

Real (anonymised) case scenarios from our clinic

The 58-year-old with Star Health Family Optima 5 L policy

Toric IOL cataract — Star covered surgical package fully, patient paid only the toric IOL upgrade top-up. Total out-of-pocket: ₹18,000 for a ₹60,000 procedure.

The 65-year-old with corporate group policy (HDFC ERGO 10 L)

Bilateral trifocal cataract — corporate policy covered surgery + IOL fully. Zero co-pay.

The 72-year-old with senior citizen top-up plan

Pre-existing cataract in policy exclusion period. We flagged this on Day 1, saving her from a rejected claim shock later.

You should consult if you have any of these

  • Anyone with an Indian health insurance policy
  • Corporate group insurance holders
  • Anyone unsure whether their policy covers eye surgery — bring the policy PDF; we'll check

What a consultation actually looks like

  1. 1
    Policy check on arrival
    We call your TPA to confirm coverage before you even see the doctor.
  2. 2
    Consultation & surgical plan
    The doctor recommends the appropriate procedure and IOL.
  3. 3
    Pre-authorisation upload
    Documents + estimate uploaded within 2 hours.
  4. 4
    Approval within 24 hours
    For elective cases. Emergency cases pre-authorised same day.
  5. 5
    Surgery + discharge with all claim documents
    Ready for future audit.

Frequently asked questions

Which insurance policies does Shantanu Netralaya accept for cashless?
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Star Health, HDFC ERGO, ICICI Lombard, Bajaj Allianz, Care Health, New India Assurance, National Insurance, Oriental Insurance, United India, Aditya Birla, Niva Bupa (formerly Max Bupa), Manipal Cigna, Reliance, Future Generali, IFFCO Tokio, and all major TPAs. See /insurance for the full list.
How long does pre-authorisation take?
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Most insurers respond within 4–24 hours. Emergency admissions are pre-authorised on the same day, often within 2 hours.
Are premium IOLs covered under cashless insurance?
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The surgery is covered; the premium IOL upgrade is usually paid out-of-pocket. Some corporate policies cover premium IOLs — check your policy or ask us to verify.
What if my claim is rejected?
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We help you file an appeal with the TPA and provide supporting clinical documents. Rejected claims often reverse on second review if the medical necessity is clearly documented.
Do I need to bring anything special for cashless admission?
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Insurance card (or policy PDF), Aadhaar / any government ID, and the treating doctor's referral note (if applicable).

Ready to book?

Same-week appointments are common. Bring your previous reports, medications and glasses to the visit.

Medical disclaimer

This article is for patient education. It is not a substitute for personalised medical advice, examination or diagnosis. If you have symptoms discussed here, please book an in-person consultation with a qualified ophthalmologist.